This rant extends the specific point that international development, as a paternalistic practice, mostly suits the purposes of those “helping”.
____________
I’ve been watching Ken Burns’ splendid “Baseball” documentary the past couple weeks, and it got me thinking about how baseball imbues our daily lives and how we think about the world. Some romantic passages of the film speak of baseball as a “perfect” game, the 90 feet between bases ideal, the three-strike count just right. I tend to smirk at how tradition has a way of seeming mythically idyllic, even if the origins of that tradition might have been rather arbitrary. Couldn’t we be saying the same thing about a four-strike count today, had it had the advantage of over 100 years of history on its side? Perhaps, but then again, there is a certain fairness to getting three tries, whether in baseball or in a vast array of other activities. Two is entirely too small; four just a little too much… In fact, people get three strikes when my petty cynicism is on the mound, which I believe is entirely fair, don’t you? As the following rant describes, Greg Alexander,* a consultant my company has hired to provide advisory services to the Supreme Audit Agency of Indonesia, has just struck out.
Strike One
Last week, Greg stopped by our office during his visit to the States just to say “hi.” My team, which provides administrative support for consultants like Greg, had arranged a meeting with him to introduce ourselves and catch up on all the fantastic work he had been doing in Indonesia for the past couple months. He had been entirely friendly over email and was pleasantly mild-mannered when we first met.
Meant only as an informal “hello,” our meeting was unstructured, and Greg took this opportunity to describe to us the “Baldridge framework,” the organizational management system he had been using to help the Supreme Audit Agency. I kept waiting for him to tell us why the Baldridge system was so amazingly effective, but I soon learned that this was a secret he was unwilling to share…even with those we are supposedly trying to help.
In the midst of his attempt to sell us on the Baldridge system, he mentioned that it had come to his attention while in Indonesia that a “local” had somehow learned the Baldridge framework and was attempting to teach it to various government ministries. I thought that was tremendous news: instead of sending some US expatriate out to Indonesia at $500 a day to pimp out what was likely a fairly simple and straightforward tool, an Indonesian could do it for far less money and probably with far more effectiveness, given his acclimation to the socio-cultural environment.
Apparently, my thinking did not coincide with Greg’s. Upon learning of this threat to the integrity of his own endeavor, he went to his contact in the government and told him that the Baldridge system was “his” job and that this other fellow should be removed from the scene. “Yeah, we got rid of him,” Greg stated, proud that he had maintained the sanctity of our collective mission to aid the Indonesian people. Whatever happened to teaching a man to fish?
Strike Two
Whatever I thought of Greg’s comments during our meeting, I was willing to give him a free pass, especially when he volunteered to fill out his own expense report, one of the most excruciating administrative tasks of all time. Then, I found out why he was being so kind: he was trying to pull a fast one.
After the end of his contract with us, he was supposed to fly home to the US from Jakarta, usually a two-day affair. Instead, he goes galavanting around on vacation for a week and then wants to charge us (after the end of his contract) for two “travel” days in Tokyo, where he had ended up at the conclusion of his adventures and where USAID’s per diem expense reimbursement rate is nearly twice that of what it pays in Jakarta. I can understand the logic of the higher reimbursement rate: Tokyo is much more expensive than Jakarta, but if you don’t have to go there as part of government business, then you shouldn’t be spending the government’s money there.
Despite that irksome milking of “the system,” I was willing to let it slide as an isolated and perhaps ignorant or accidental occurrence that ultimately cost only a few hundred bucks…until today, when he tried to pull the same shit again.
Strike Three
Because of some dragging feet over at USAID, Greg was being forced to leave the US for his second stint in Indonesia a day late. At first he seemed fine with this little mishap, but then his wife called us up today and railed on my co-worker, arguing that Greg was losing one of his seventy contractually-allotted days of work through this mix up. “What could he possibly need this extra day for?” I wondered momentarily, but the Baldridge system was still too mysterious to me to question it much; I assumed it really must take a lot of intensive work to implement, so maybe Greg really needs that 70th day.
When we suggested extending the end of his contract a day, she refused, explaining (understandably) that he needed to return home to be with his family for the holiday season. For a brief moment, I was won over by the insistence that Greg get out “in the field” as soon as possible; sure, there was an Indonesian already in Indonesia who might be able to do Greg’s job just as well as Greg could and for a lot less money, but at least Greg was ready to work hard and was anxious to get out to Indonesia quickly. It really was a shame that USAID had delayed this all by a day so–
–before I even had a chance to complete painting Greg’s portrait of martyrdom, he ruined it for himself. What’s that? You want us to arrange a layover in Hong Kong so you can spend Thursday exploring the city? How much is the per diem in Hong Kong? Why, it’s also about twice that of Jakarta. Yes, you will be able to get quite a sumptuous hotel for that amount of money. No, I don’t make the rules, Greg. Yes, have a great trip.
We paused for a moment after we got off the phone with him. Does he expect USAID, “Aid from the American people,” to actually pay for his extra day loitering around Hong Kong? Certainly he doesn’t! He couldn’t be that crass! This fellow is out to help Indonesia, to improve how their government runs with the revolutionary Baldridge framework! Of course he would not be in turn milking his own government’s system for all its worth. No way!
Let’s just send him an email…just in case. A “clarifiying” email, letting him know the “administrative details” of how his trip will be funded and “reiterating” our understanding of the situation.
We sent that email, and within five minutes his wife called our office, indignant with our refusal to fund his vacation day. “Why can’t he spend a day in Hong Kong? What is he going to do with that extra day in Jakarta?! Just sit around in a hotel?”
I guess that answers the question about how that 70th day would have been used.
*****
There’s a lot I don’t know about the circumstances surrounding the perhaps petty diatribe above. Maybe Greg works 80 hour weeks when he’s “in the field.” Maybe the Indonesian expert on the Baldridge system was a total fraud. Maybe Greg rightfully “deserves” a free vacation day in Hong Kong before engaging in his second endeavor to aid the people of Indonesia. Who am I to judge? In fact, I would undoubtedly pose that question and walk away from this little wrangling altogether were Greg a consultant in the traditional “business” sense of the word. Everyone can get theirs in the business world; if a Fortune-500 company wants to throw its money at someone, whether he’s earned it or not, that’s their business.
However, we’re dealing with the US (and Indonesian) government here. Neither is in the business of making lots of money and, especially in the field of international development, the problems we are confronting dwarf the scarce resources. Those resources ought to be used wisely, and, if we are going to insist on expending them on US expatriates instead of well-trained locals, can we at least use them for work and not play?
The whole approach USAID takes is backwards: instead of pumping up salaries to lure “quality” people away from business, it should spin its mission to its own people as much as it spins it to the rest of the world. It should be a rare honor and a privilege to represent your country abroad, not something that requires a “competitive benefits package” and that differentiates itself from an ordinary job only by the number of exotic locales you get to visit…but that’s the stuff of a whole separate rant. For now, one “international development professional” has struck out. Next batter.
* Greg Alexander is not his real name.